GoTo Connect

Harness the latest from voice-over internet protocol (VoIP) technology to enjoy a fully consolidated communications experience for your team and business.

GoTo Connect is a private branch exchange (PBX) and unified communications solution utilising voice over internet protocol (VoIP). This cloud-based communications solution allows the seamless integration of various devices in an organisation to allow flexibility in communication, no matter where team members are located. GoTo Connect makes it easy for in-office, remote, and on-the-go workers of an organisation to make calls or join meetings from their desk phones, computers, or smartphones.

Make and take phone calls from anywhere

Desk phone – With its compatibility with hundreds of desk phone models, GoTo Connect combines the benefits of a cloud-based phone system with the familiarity of doing calls on a landline phone.

Computer – GoTo Connect’s web and desktop applications allow users to call, chat, and text easily from their laptops or desktop computers.

Smartphones – When on the go, GoTo Connect’s iOS and Android apps ensure you stay connected with your team and clients on your mobile device.

Video Meetings Made Easy

Real-time collaborations – Hold meetings, do presentations or hold brainstorming sessions easily. The GoTo Connect platform can support up to 250 participants and unlimited meeting durations, with functionalities like whiteboard mode and screen sharing from computer or mobile phone screens.

Downloads not required – GoTo Connect meetings are accessible from any browser and downloading additional software is not required to manage or join virtual or video meetings.

Meet now or later – Jumping into a video call from a chat on the phone is done in one click with no need to switch apps. Scheduling one-off or recurring meetings is also as easy on the GoTo Connect interface.

Design

Support

Maintenance

Scalable integrations

GoTo Connect offers scalable integrations with leading software to realise frictionless and unified communications. Integrations with Google Workspace, Microsoft Teams, Salesforce, Slack, Zendesk, and other leading communications and productivity solutions allow streamlined workflows for employees and easier collaboration with external partners. From small businesses to large enterprises, GoTo Connect’s integrations bring the experience of effective communication and collaboration to teams of any size.

Voice & Call Management

Call forwarding, call on hold, call routing, cloud PBX, dial-by-name directory, hosted VoIP phone service, phone number extensions, virtual voicemail, toll-free phone numbers, vanity phone numbers, custom messages & greetings, number porting & transfers, virtual fax, auto attendants, call filtering

Meetings & Video

Conference calls, screen sharing, HD video conferencing, conference room systems, video conferencing equipment, conference bridge technology

Customer support

Scalable call centre software, call monitoring

Admin tools

Business call management, call centre analytics

Is GoTo Connect right for your business?

GoTo Connect’s unified communications system works for organisations of different types, industries, and sizes. There are three pricing plans based on a business’ needs with the corresponding features and number of users corresponding to the price structure of each plan.

With the shift to working remotely being more widely accepted, GoTo Connect makes the transition to a hybrid workforce stress-free and easily implemented for both onsite and remote workers.

GoTo Connect is fully compatible with a wide range of phones (Aastra, Cisco, Linksys, Panasonic, VTech, etc) that your company’s existing phone hardware may already be primed for this transition!

Need support in making the switch to a cloud-based and well-integrated communications experience for your business? Our team in NXTGen Technology will guide you through from choosing the best plan for your business to implementation, staff training, and post-deployment consulting.

Find out more about the benefits that you can get by implementing GoTo Connect, by reading our case study implementing GoTo Connect with Bradshaw Talyor here.

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